TERMS AND CONDITIONS

booking

Upon confirmation of your booking, a confirmation email will be sent along with an invoice. This legally binds you to the terms and conditions outlined below.

Non-cancellation policy: All bookings cannot be canceled once confirmation is received via email. Refunds are not permitted. We reserve the right to terminate your partnership at any time if deemed necessary.

Full payment is required before any services commence unless otherwise agreed in writing within the confirmation email.

Failure to make payment within 14 days of the invoice date may result in the suspension of services. Late fees and interest will apply in accordance with the Late Payment of Commercial Debts (Interest) Act 1998. If payment is not received within 30 days, your account (including additional charges and interest) will be transferred to a debt collection agency, incurring further costs.

All payments received will exclusively cover the agreed-upon services outlined in the invoice.

We reserve the right to adjust the service schedule if necessary due to unforeseen circumstances.

SERVICES AND DESIGN

For all promotional campaigns or sponsorship activities, materials must be submitted in high resolution (minimum 300dpi). All logos, photos, and other assets must be approved prior to the service launch.

If you wish for us to create designs or promotional materials, we offer up to four rounds of revisions before the final approval. Any additional revisions will incur extra charges.

If finalized content is not submitted by the agreed deadline, we reserve the right to proceed with existing materials or cancel the service without issuing a refund.

All designs will be submitted for your approval before launch. If no response is provided by the deadline, we reserve the right to proceed with the current version of the design.

DATA PROTECTION

We ensure the confidentiality of all provided data and handle it in compliance with GDPR standards.

Any data shared with third parties to promote your brand will only be used with your explicit consent.

Your data will be stored securely, and we guarantee that it will not be shared without prior approval.